Question 1

Is this the official ALORÉA Cosmetics website?

Accepted Answer

Yes. This is the official online presence of ALOREA COSMETICS (SMC-PRIVATE) LIMITED, trading as ALORÉA Cosmetics, a Pakistan-based beauty, skincare and personal-care company registered with SECP (Inc. No. 0307433) and FBR (Registration No. H459545).

Question 2

Where can I buy genuine ALORÉA products?

Accepted Answer

Genuine ALORÉA products are available through official online channels, Daraz, authorised retailers, aesthetic and skincare clinics, beauty stores and distribution partners across Pakistan. Only channels listed on the Where to Buy page are confirmed as authorised.

Question 3

Does ALORÉA have an official Daraz store?

Accepted Answer

ALORÉA products are sold on Daraz through our official store presence. The direct store link is published on the Where to Buy page once verified. Be cautious of similarly named third-party sellers not listed there.

Question 4

What is the registered company name and address?

Accepted Answer

Legal name: ALOREA COSMETICS (SMC-PRIVATE) LIMITED. Registered office: Office No. 101, First Floor, Building 186C, Al-Murtaza Commercial Lane, Karachi, Pakistan. SECP Inc. No. 0307433; FBR Registration No. H459545.

Question 5

Are ALORÉA products suitable for my skin type?

Accepted Answer

Our skincare products are labelled suitable for all skin types. If you have sensitive skin or a known allergy, review the packaging ingredient list and patch-test before first use. For specific skin conditions, consult a qualified dermatologist — our products are cosmetics, not medicines.

Question 6

Where can I find ingredients and usage information?

Accepted Answer

Each product page includes specifications, usage guidance and ingredient information. The list printed on the product packaging is the final authoritative version for the unit you hold.

Question 7

How can I check whether a seller is authorised?

Accepted Answer

Check the Where to Buy page first. If a seller is not listed, contact us through the Contact page with the subject “Authenticity verification”, including the seller’s name and a link to the listing.

Question 8

How can my store or clinic stock ALORÉA products?

Accepted Answer

We welcome retail, clinic and distribution inquiries across Pakistan. Use the Contact page with the subject “Distribution / wholesale”.

Question 9

What is your return or exchange policy?

Accepted Answer

Returns and exchanges are handled by the channel from which you purchased. Products purchased from unauthorised sellers cannot be verified or supported by ALORÉA.

Question 10

How do I contact ALORÉA Cosmetics?

Accepted Answer

Use the form on our Contact page. Our registered office is in Karachi at the address published on the Corporate Information page.

Question 11

Is ALOREA Cosmetics a registered company?

Accepted Answer

Yes. ALOREA COSMETICS (SMC-PRIVATE) LIMITED is a registered company in Pakistan, incorporated under the Companies Act, 2017 with SECP Corporate Unique Identification No. 0307433 (5 September 2025) and registered with the Federal Board of Revenue (Registration No. H459545, Tax Office CTO KARACHI). The certificates are published on our Corporate Information page.

Question 12

Is ALOREA Cosmetics a legal company?

Accepted Answer

Yes. ALOREA Cosmetics is a legal, SECP-incorporated company in Pakistan, limited by shares, with a registered office in Karachi. It is registered with the Federal Board of Revenue and operates as a cosmetics, skincare, personal care and fragrance business.

Question 13

Where can I find ALOREA Cosmetics company information?

Accepted Answer

Verified ALOREA Cosmetics company information — legal name, SECP and FBR registration numbers, incorporation date, company type, registered office and business activities — is published on our Corporate Information page.

Question 14

Is ALOREA Cosmetics an investment company?

Accepted Answer

No. ALOREA Cosmetics is a cosmetics, skincare, personal care and fragrance company — not an investment company. Its business activities are the development, marketing and distribution of beauty products. Any ALOREA Cosmetics investment opportunity, investment return or investment scheme advertised outside this official website should be treated as unverified. If you are unsure, contact us with the subject “Authenticity verification”.

Question 15

Is ALOREA Cosmetics investment legal?

Accepted Answer

ALOREA Cosmetics is a legally registered cosmetics company in Pakistan, but it does not offer or promote investment products. Treat any “ALOREA Cosmetics investment” claim found outside this official website as unverified, and confirm with us before acting on it.

Frequently asked questions